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Go to the Setup menu and choose Hardware. Troubleshooting RetailManager and associated hardware.
Did you find this article helpful Yes No Thanks for leaving feedback. Click the Docket Printer tab.
Specify the printer type, the mode and the port used for connecting the printer. If you have trouble connecting your receipt or kitchen printer to uniCenta, please try these troubleshooting tips:.
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After configuring the port driver, it adds 2 virtual ports to the ports list. Navigate to and open your RetailManager installation folder, for example C: Before you begin Ensure the printer has been installed according to the hm-t88v instructions that came with the printer. Community Forum See what other users are talking about and ask your own questions.
How to Setup a Virtual COM Port Driver
We respect your privacy. If the Epson TM-T88V and TM-T20 printers are not listed in RetailManager’s list of supported printers, a file is provided at the bottom of this support note which, when added to your RetailManager installation folder, allows these new Epson printers to be selected for use. The instructions weren’t clear I couldn’t find what I was looking for That’s no good. Not yet an Epson partner?
Virtual Port Driver – Customer Display – Download – POS – Epson
After installing the utility you can choose the port number to map the printer to. Or maybe the community forum can help answer your question. See the settings for “Printer” below. More information on uniCenta:.
The Epson Printer should be shown in the Printers Folder after Installing Test the epspn by choosing printer properties and printing a test page. Your email address or other details will never be shared with any 3rd parties and you will receive only the type of content for which you signed up. This will allow you to map the USB printer to a virtual serial port. Poort The fields marked with an asterisk are required fields. Try searching the help. In cases where the serial signal line is controlled by the application, replacement with a USB interface TM printer or customer display can be performed without altering the application.
Thanks for your feedback. Maybe our community forum can help. More information on uniCenta: After installing the printer driver and the printer, it should appear in the printers folder in Windows: Simple Replacements- If a TM printer malfunctions and is replaced by an identical or compatible model, the communications module automatically detects and reconfigures settings, so drivers and applications do not need to be tm-8t8v again.